Frequently Asked Questions

Most frequent questions and answers

How can I book a shoot?

We have mentioned our package details on the website. Customers can finalise the package from the website or can reach us on whats app/call if they need a customised package as per their requirements. After package selection, a convenient date and time slot can be booked by paying the booking advance. We strongly recommend connecting on call before booking the package if you have any queries.

What follows after we book the shoot?

Once the shoot is booked, there will be pre-shoot discussions to guide you on the theme, costume and preparations to be done if any. We will share with you the pdf of all available themes & upcoming themes. The finalized themes will be set up on the day of the actual shoot. All the themes will be ready before your arrival so that we can save a lot of time.

Is there any fixed session time ?

Yes we do give you a tentative idea of how long a session is going to last depending on the package you choose but we equally keep a very good time margin before another shoot. So it allows you a very good time frame window for each session.

How many setups/themes will I get in a photoshoot ?

Number of themes/setups in a photo session completely depends on the package category you select. Our basic category itself has a minimum of 2 themes included in it.

What are your working days & hours ?

We are operational on all seven days in a week. As we purely work on an appointment basis so we don’t keep any fixed week offs. As far as operational hours are concerned, we are open from 8 AM- 8 PM.

All the photoshoots are possible in your studio only or do you guys travel as well?

We do travel for all categories of shoots, let it be a Newborn photoshoot, Infant Photoshoot or a Maternity Shoot. Our all setups are completely portable & can be traveled with us.

How soon do we book a photoshoot to get timely delivery?

If you are willing to book a weekend date, in this case we strongly recommend to book 30-45 days in advance to your planned date. If you are looking to book a weekday , you may reach us 2-3 weeks prior to your planned date.

How long does it take to receive the final deliverables ?

Edited Pictures & Videos are edited within 10 days of the photoshoot date. If a customer is providing us the final selection, in that case 10 days of count will start from the day we will receive the final selection. Any printable deliverable if included in the package will take 2-3 weeks of time.

What are your Payment terms?

We need 25% advance to book the date & remaining 75% to be paid on the photoshoot day itself.

Do you accept online payments?

Yes we do accept all majorDebit & Credit Cards.
We do accept the wire transfers as well.
We accept Cash & UPI transfers as well.

Can I pay for a photoshoot in EMI’s ?

If you are a credit card holder & you are making a transaction with us from a credit card, we can convert that transaction to EMI.

Do you provide soft copies only or you provide printables as well?

We do not provide printables in all of our packages. In basic & Signature package categories we provide only soft copies. For package details please refer to www.pamalscreation.com/packages

What if Pamal’s Creation cancels or reschedules booking?

We generally don’t cancel a booked photo session, but in case of any personal emergencies or any natural/social calamities (e.g. flood/harthals) or government orders (e.g. corona lockdown) we may have to cancel a session. In such a case, you can opt to reschedule the session on a mutually convenient date or opt for full refund of advance paid. In case you are opting for refund, refund of the deposit paid will be done. No other claims or compensation will be entertained.

What is your cancellation policy?

In case if you are opting for a cancellation of any package before 72 hours of scheduled time, you will get a full refund of the advance amount paid.
In case if any cancellation is done within 72 hours of the scheduled time, no refund shall be made. In this situation refund shall only be made in case of Natural Calamities or unforeseen medical emergencies.
No refund will be made, if you have opted for a package in which it requires some customisation to be made.

How are the final edited photographs handed over?

We use a cloud-based transfer of all photographs. You will receive an email from us with a link to download the final edited photos with a time validity. You need to download the photos and save them to your personal drive or cloud-based service.

Will RAW pictures be shared with us?

Yes we do share RAW pictures with all of our customers on the day of photoshoot itself. You have to bring a laptop/hard drive to collect the RAW files

Do you have fixed packages or will you customise it according to the needs of the customer ?

Yes we do have the option to customise the package according to the need of the customer. You can write us an email or directly call us to discuss the same.

Can we use the photographs for advertisement?

For using the photographs in advertisements, additional copyright must be purchased. Kindly discuss for details.

Does your studio have all facilities which are required during the shoot?

Yes we do have all the facilities like Resting room, Washroom, Kitchen, play area for kids, a beautiful outdoor lawn, some amazing toys to make your little one happy.

What if the baby does not cooperate in the shoot, will I be able to reschedule it?

In 99% of the cases we are able to complete the photoshoot in one single day but in case if we feel like the baby is not cooperating and we won’t be able to capture best of his smiling & playful expressions we can always reschedule it to the next available date. In such cases we will not be able to offer a weekend date, one has to select the next date from available weekdays.

What if we get late for the photoshoot?

We always keep a respectable margin in time between sessions but in case if there is a major delay in your arrival it may lead to rescheduling of the session at extra cost or you might have to wait for the next session to end. No refunds will be made in this situation if you opt for package cancellation.

What are your studio rules?

We have certain rules in our studio which needs to be followed by every client. Photography is strictly prohibited inside studio premises. No shoes are allowed in Main Studio as babies love to crawl and it’s our responsibility to maintain Hygiene of the place. Only Parents and One helper is allowed in the studio premises rest all other members are requested to wait in the Waiting room.

Image Copyright

The copyright of the photograph lies with the photographer as per both Indian and international rules. The copyright is applicable from the moment the photo is created.
Indian and international laws assign the copyright of the photograph to the creators of a photograph.Buying a print or getting a shoot done does not give the client the right to the photograph until the copyrights are specifically purchased from the creator.Under the Copyright Act, photographs are protected by copyright from the moment of creation.Photographers have the exclusive right to reproduce their photographs.Unless you have permission from the photographer, you cannot copy, distribute (no scanning and sending them to others), publicly display (no putting them online), or create derivative works from photographs.Copyright infringements, reproducing photos without permission, can result in civil and criminal penalties.
Yes, you can purchase the right of the photograph. Please get in touch with us for details.
Unless the rights of the photograph are purchased you cannot use the photographs for
  • Publishing
  • Advertising
  • Selling to Stock Sites /
  • Magazines etc.
  • Altering an image / manipulating an image
  • Giving for free the image to a non-profit organization
You can use for the below purposes ​
  • Publish the photos on your social media pages for personal purposes.
  • Print and exhibit in your personal functions.
  • Print and create personal album
  • Create personal announcement cards for your functions
  • Send the images that we photograph to agencies to promote your child. (In such a case, you will need to sign a release with the agency that such photos will not be published without our permission. A copy of this release must also be sent to us).

Newborn Photography

As a parent, it’s important that you understand the possibilities, styles etc. before booking a session.It’s advisable to contact us during your pregnancy period and have a clear understanding of the various aspects of the new-born shoot so as to enable you to make the right decision. If the baby is already born and you just came to know about us please contact us immediately.Considering the needs that comes along with a new-born baby, we totally understand that it’s not easy to fix a date for a photo session well in advance. You can follow either of the below options for booking the session.
a) Know the details well in advance by contacting us and finalise on the styles/ themes and packages. Based on your delivery date you can book and block a slot for the month. The date of the shoot can be finalised on a mutually convenient date after the baby is born and once you are settled with other priorities. By following this option, you can ensure that your slot is reserved for the month.
b) Know the details well in advance by contacting us and finalise on the styles/ themes and packages. You can book the session once the baby is born and a mutually convenient date can be finalised for the photo session. The risk with the option is that if we are fully booked, we may not be able to accommodate your session.
We will be providing all the necessary accessories and props required for the baby. You need not buy or arrange anything for the baby. The dresses for parents and siblings must be arranged by you.
We do newborn sessions at ease of home comfort because we do understand that it’s difficult to come out of home comfort for both Mother & Baby. We do not have any additional travel charges if the photoshoot is happening in the same city. Additional charges may apply if you are residing outside tricity.
We would recommend you restrict the baby shoot to parents, siblings (grandparents if you desire to). It takes time to pose the baby and take an artistically appealing photo. Passing hands can make the baby uncomfortable and unsettled and would not result in artistically appealing photos.To discourage putting the babies through discomfort and ending up with poor results, there will be an additional charge for each additional member other than the mentioned members.

Infant 46days to 90days

Considering the activities of the baby at this age it is not an ideal time for a new born photoshoot. Baby will be awake most of the time and will be stretching out more. However, we totally understand your desire to preserve fond memories for your little one. Based on the activities of babies of this age we have created this package.
Yes, we will provide all the props and dresses required for the session.
Considering the limitations associated with the activities of babies at this age we prefer to stick to our art series offering. Shoots based on references are not done for this age but still we are open for ideas, if there is any possibilities we shall confirm you in advance.
You shall keep 2-4 hours free for the session. Time can vary depending on the number of themes you are going to take.
The photoshoot of babies above 45 days will be done at Pamal’s Creation Photography Studio.
We would recommend you restrict the baby shoot to parents, siblings and (grandparents if you desire to).
Shoots go smoother and better in a calm environment. Lesser the people, calmer the environment. Hence it is recommended to restrict the number of people accompanying you for the shoot.
Depending on the materials of dresses/cloths we either wash or steam it after every use. Each and every baby dresses and clothes are wrapped in separate bags and stored in closed cupboards to keep it safe from dust.

Baby Photography - 3 months to 6months

Yes, for every theme we launch we provide dresses that will match the theme.You can also use your dresses if you wish to. After the theme selection, you can share a photo of the dress with us, we will share our feedback on how it will turn out in the final artwork and accordingly a decision can be taken on the same.
Rs 5,000 will be charged for a sibling shoot over & above the package cost. In this case we will be keeping an additional theme with the sibling.
We will share with you all the theme options available with us, you can select themes of your choice. If you want us to customise a new theme for your baby that is possible at an additional cost or in our premium category of package​.
Yes it is possible to do a photoshoot at the comfort of your house or at an outdoor location as well but additional travel charges will be applicable.
Depending on the number of themes selected the shoot may extend from 1 to 4 hours. The mood and participation of the baby will have an impact on the duration of the shoot.
Yes, definitely. The output of the shoot depends on the comfort, mood and participation of the baby. If your baby is cranky and wants to sleep in between, you can use the privacy of our customer lounge. The session time is allocated considering all the buffer time. Please reach the studio on time to use the extra time effectively.
Dress changes are based on the number of themes you select. Frequent dress changes will make the baby cranky and might result in less appealing photos. Hence, we would stick to the package offerings.
For family photos, It is either done on a plain background or along with the baby themes already selected. We are coming up with creative setups for family photos, so please check back soon. However, at present they are not offered

Toddler Photography - 7 months to 2years

We have got multiple theme options for this age :-
1 Disney, Marvels & DC Inspired Themes: This series of setups are one of our favorites because we love to take inspiration from all the comins, movies of these specific entertainment houses. We have created more than 20+ themes inspired by mentioned entertainment houses. List of all available themes shall be shared upon booking a package with us.
2 Outdoor Sessions: We have a beautiful outdoor lawn in our studio premises & we have multiple setup options available for outdoor sessions. These setups are a little wide with extra play areas for kids as we love to capture some candid expressions of your little one. We also love to take a few joyful shots of babies & parents in our outdoor lawn.
3 Custom Made: Custom made setups are the one which we create when any parent wants us to design a setup of their own choice. This option is available in premium package or above categories only.
Yes, for every theme we launch we provide costumes that match the theme.You can also use your own dresses and costumes if you wish to.
The ideal time for a toddler shoot is from 7 to 15 months when innocence and cuteness is at its peak.
Every theme we offer is different and unique. Each theme has its own charm and will be suitable for almost all babies. We recommend you go through our themes and select the one that you desire.
Safety of every baby is our utmost priority. The baby is supported all the time and is extremely safe. An adult will be there with the baby at a safe distance throughout the session.
Pimples/moles/marks can be removed during post production work. You need not to postpone the shoot but in case if you little one is going through some skin infection then we may postpone the shoot.
Dress changes are based on the number of themes you select. Frequent dress changes will make the baby cranky and might result in less appealing photos. Hence, we at bliss photoart would prefer to stick to the package offerings.​
We will be giving your baby breaks between each session and you are always welcome to ask for a break. This usually keeps babies calm. The session time is also allocated factoring the buffer time required, so please reach the studio on time to use the extra time effectively. We might be having multiple sessions on a single day and time extension may not be possible outside the allotted slot.
While coming for the shoot please bring the following:
  • Favourite stuff toys of Baby
  • Wet Wipes
  • Favourite songs playlist(If Any)
  • Baby food or favourite snacks
  • Cake (If you are planning for cake smash)
  • A towel if we are doing a bathtub/cake smash session
  • A hard drive/laptop for RAW Data.
  • Please connect with our team for this list as it can vary depending on the themes you are going to select.
 
If you have a special treat planned for your child after the session please refrain from mentioning it during the session. Kids getting bribed or threatened with their “treat” stresses them out which results in restlessness. So, kindly do not bring it up during the shoot. Trust us, we can get the best out of your kid with your support and participation.Giving mobile phones or other accessories to console babies is a bad idea, as we may not be able to edit them out and having irrelevant props in the themes affects the final output.
The outfit for the family session should be matching. The dresses should complement each other and should be from the same colour family. We would recommend you to opt for plain colours like white, blue, grey, black etc. Avoid loud/large prints as it would be distracting.
You can either leave the selection process to us or request for “sample before edit” at the time of booking or after the shoot. Our team will be shortlisting the photos and “sample before edit” will be shared as per turnaround time and the photos to be edited can be selected. Once you confirm, it will be final and modifications will be treated as additional edits and will be charged as per package cost.

CAKE SMASH Photography

Cake smash sessions could be scheduled with us before or after your baby’s birthday, if you would like to use the photograph as a decoration for the birthday party, please factor in 18 days’ turnaround time from the date of shoot for delivering the final edited photos.Please book the session well in advance with bliss photoart so that slots are available. If you are reading this a bit late, please contact us immediately to check the availability of the slot and the possibility of delivering the full or few photos before the function.
No, the cost of cake is extra in every package. We can arrange for a theme based cake at an extra cost of Rs 1500- 2500 (Depending on the cake design)
Yes, you need to bring the dress for the cake smash. We will not be providing dress for the cake smash. Dresses can be arranged at an additional cost on prior notice.
Yes cake smash sessions can be done at your place as well but additional travel charges may apply.
Yes, you can bring your stuff as well but it must go with a cake smash theme which we have discussed. If it’s not a match then we will refrain from using it because it may affect the final results.
Our team will be shortlisting the photos and “sample before edit” will be shared as per turnaround time for you to confirm the photos to be edited.Once you confirm, it will be final. Any modifications will be treated as additional edits and will be charged as per proposal.

Kid's Photography

No, we do not provide outfits for this age group. After the theme selection, you can share a photo of the dress with us, we will share our feedback on how it will turn out in the final artwork and accordingly a decision can be taken.
Pimples/moles/marks can be removed in edit. Hence you need not postponed the shoot.
Dress changes are based on the number of themes you select. Frequent dress changes will make your child cranky and might result in less appealing photos. Hence, we would stick to the package offerings. After the theme selection, you can share a photo of your dress, we will share our feedback on how it will turn out in the final artwork.
If you have a special treat planned for your child after the session, please refrain from mentioning it during the session. Kids getting bribed or threatened with their “treat” stresses them out which results in restlessness. So kindly do not bring it up during the shoot. Trust us, we can get the best out of your kid with your support and participation.Giving mobile phones or other accessories to console babies is a bad idea, as we may not be able to edit them out and having irrelevant props in the themes affects the final output.
Yes, of course we will help your child. We understand that many kids are not comfortable with posing. We have experience in photographing many kids and we will be guiding you and your kid throughout the shoot.
The outfit for the family session should be matching. The dresses of the kids and parents should complement each other and should be from the same colour family. We would recommend you to opt for plain colours like white, blue, grey, black etc. Avoid loud/large prints as it would be distracting.​

Maternity Shoot

The best time to photograph your baby bump is between 7 to 8 months. During this time, your belly will be big and round and the photos will come out good. The glow in your face will have an added advantage on the photos. Maternity shoots can be done post 8 months also but you will be more tired during this time. We at Pamal’s Creation have done maternity shoots even during the last week of pregnancy.
It is advisable to book the session at the earliest. Booking early guarantees availability of the slot. If you are already in your 8th month and have the desire to do a maternity shoot, please contact us immediately and check availability of a slot.
The duration of the session depends on the package you opt and the time you spend for grooming at the studio. A normal maternity session will take 1- 2 hours approximately
Yes, definitely. We believe that it’s very important to capture the happy faces of your loved ones during this wonderful phase of your life.
Yes we do provide outfits for Maternity Shoot but it will be provided at a nominal rent as we have few costs added to this like drycleaning/ washing of the fabric after every use.Dresses will be dry cleaned after every use (in case of any back to back shoot for the same gown and if there is no time for dry-cleaning, the same will be informed to you in advance so that you can take a decision whether to go for the same gown or for a different one).
We would recommend you do a good hair setting as it contributes towards the final artwork. We do have a inhouse make up studio as well so you can pre book your makeup & hairstyle with us.
Yes, you can always upgrade the package, provided we have enough time to accommodate it depending on the next session. We suggest you make your decision well in advance so that you don’t miss anything.
Yes, we have a guest room and attached rest room and you can use these facilities. We will be giving you breaks between each session and you are always welcome to ask for a break. The session time is also allocated factoring the buffer time required, so please reach the studio on time to use the extra time effectively. We might be having multiple sessions on a single day and time extension may not be possible outside the allotted slot.You should also carry a few snacks along and take snack breaks if required.Please be informed that our studio is on the first floor and you need to climb a flight of stairs.​

Payment Terms

25% of the total package amount needs to be paid for booking your slot. In case if you opt for Custom Made Setups, we may require up to 50% advance.
Balance amount needs to be paid on the photoshoot day itself. RAW data & Final edits will be shared once we will receive 100% of package amount.
  • If you cancel or reschedule the package 7 days before the scheduled date then you will get 100% refund.
  • If you cancel or reschedule the package in less then a week time to your scheduled date then Rs 2000 will be charged additional in case of rescheduling and no refund shall be made in case of cancellation.

 

Yes we do accept all major Credit & Debit Cards.
We accept wire transfers, UPI Payments, Cash & all Debit/Credit Cards.

let’s plan your big day! ​

SOMETIMES THE SMALLEST THINGS … TAKE UP THE MOST ROOM IN YOUR HEART